Effective Date: October 7, 2024
Charcom (“Charcom,” “we,” “us” or “our”) recognizes the importance of protecting the privacy of our online visitors. The following privacy policy (“Privacy Policy”) is the way we handle information learned about you from your visits to our website available at https://charcom.me/ (the “Site”).
PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY. When you submit information to or through the Site or by accessing or using the Site, you accept the terms of this Privacy Policy and our Terms of Use and consent to our collection, use, disclosure and retention of your information as described in this Privacy Policy.
1. Information Collected
a. Personal Information
As you use our Site, Charcom collects personally identifiable information from you, which may include:
- Name
- Email address
- Phone number
- Any information you provide to us when you contact us.
This information is collected when you contact us via the Site.
b. Information Collected Automatically
In addition, information about your device is automatically collected by Charcom when you use the Site. This information may include:
- Type of operating system
- Type of browser
- Language preference
- Access times and dates
- Type of device
- Referring website addresses
- IP address
- Geographic location
- Browsing history
- Device IDs
- Other technical information such as protocol status and substatus, bytes sent and received, and server information.
We may also collect information regarding the actions taken on our Site, including the user’s click-stream. This information is used by us for our business purposes, including for the operation and improvement of the Site, for technical troubleshooting, to maintain quality of the Site and to provide general statistics regarding use of the Site.
c. Cookies and Other Information Collection Tools
Information we collect automatically is collected through the use of “cookies” and other data collection tools.
What are cookies? A cookie is a small file containing a string of characters that is sent to your computer when you visit a website or use an online service. When you visit the website or use the service again, the cookie allows that website or online service to recognize your browser or device. Cookies may store unique identifiers, user preferences and other information.
Duration of Cookies. We may use “session cookies” or “persistent cookies.” Session cookies are temporary and expire once you close your browser or once your session ends. Persistent cookies remain on your device for much longer or until you or your browser erase them. Persistent cookies have varying durations that are dependent on their expiration date.
Why do we use them? Cookies help us improve the Site by providing us with information about which parts of the Site are most popular, enabling us to analyze technical and navigational information about the Site, and helping us to detect and prevent fraud. We also use cookies and other data collection tools to help improve your experience with the Site. For example, we use Google Analytics to help analyze how users use the Site. These tools use cookies to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the Site (including IP address) is transmitted to our data collection tool service providers. This information is then used by us to evaluate visitors’ use of the Site and to compile statistical reports on website activity for Charcom. If you would like to opt-out from the use of your information by Google Analytics, you may use Google Analytics’ opt-out browser add-on designed for this purpose.
How do I control cookies? Web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to manage and delete cookies, visit www.allaboutcookies.org. Some web browsers provide settings that allow a user to reject cookies or to alert a user when a cookie is placed on the user’s computer, tablet or mobile device. Most mobile devices also offer settings to reject mobile device identifiers. Although users are not required to accept cookies or mobile device identifiers, blocking or rejecting them may prevent access to some features available through the Site.
2. How Information is Used
We may use the information we collect for any of the following purposes:
- to provide the Site to you;
- to give each user a more consistent and personalized experience when interacting with us;
- for security, to detect fraud or illegal activities, and for archival and backup purposes in connection with the provision of the Site;
- to contact you and communicate with you;
- For our business purposes, such as data analytics, enhancing our Site, identifying Site usage trends;
- As we believe to be necessary or appropriate: (i) under applicable law; (ii) to comply with legal process; (iii) to respond to requests from public and government authorities; (iv) to enforce this Privacy Policy and our Terms of Use; (v) to protect our operations; (vi) to protect our rights, privacy, safety or property, and/or that of you or others; and (vii) to allow us to pursue available remedies or limit the damages that we may sustain.
3. Disclosure of Information
- With Third Party Service Providers Performing Services on Our Behalf. We share your personal information with our service providers to perform the functions for which we engage them. For example, we may use third parties to host the Site or assist us in providing functionality on the Site and provide data analytics on the Site.
- For Legal Purposes. We also may share information that we collect from users as needed to enforce our rights, protect our property or protect the rights, property or safety of others, or as needed to comply with applicable laws and regulations. We will disclose personal information as we deem necessary to respond to a subpoena, regulation, binding order of a data protection agency, legal process, governmental request or other legal or regulatory process. We may also share personal information as required to pursue available remedies or limit damages we may sustain.
Charcom does not share your personal information with third parties for those third parties’ direct marketing purposes.
4. Links to Third-Party Websites and Online Services
Our Site may contain links to third-party websites and online services (e.g., Spotify and SoundCloud). Any access to and use of such third-party websites and online services is not governed by this Privacy Policy or our Terms of Use but is instead governed by the privacy policies and terms of use of those third-party websites and online services, and we are not responsible for the information practices of such third-party websites and online services.
5. Social Media
Some aspects of the Site may allow you to interface with social media, such as Spotify, SoundCloud, TikTok and Instagram. We will attempt to identify these aspects of the Site to you, for example, by identifying them with the applicable third-party logos or trade names. By using these interfaces, you will allow us to access information about you from those other online services, including information and other content that you submit to those online services. If you tag us or post a comment on our social media pages, please note that such information may be publicly viewed by other users of those services. For a description on how such social media services and other third-party platforms, plug-ins, integrations, and applications handle your information, please refer to their respective privacy policies and terms of use, which may permit you to modify your privacy settings with that service or platform.
6. Security of Personal Information
Charcom uses reasonable security measures designed to prevent unauthorized intrusion to the Site and the alteration, acquisition or misuse of personal information. However, please note that no data transmission over the Internet or data storage system can be guaranteed to be 100% secure.
7. Nevada Residents
Under Nevada law, Charcom does not sell your personal information. However, if you are a Nevada resident, you may submit a request that we not sell any personal information we have collected about you by contacting us as set forth below.
8. Do Not Track
Our Site does not currently take any action when it receives a Do Not Track request. Do Not Track is a privacy preference that you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For details, including how to turn on Do Not Track, visit www.donottrack.us.
9. Children
We do not knowingly collect or maintain personal information from any person under the age of 13. No parts of our Site are directed to or designed to attract anyone under the age of 13.
10. Questions / Contact Us
If you have any questions regarding this Privacy Policy, please contact us by clicking on the “Contact” page of the Site.
11. Notification of Changes
Any changes to our Privacy Policy will be posted to this page so users are always aware of the information we collect and how we use it. Accordingly, please refer back to this Privacy Policy frequently as it may change.